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Services & Support

The LeadsOnline ballistic solutions are so much more than lines of code, intricate mechanisms, and screens of statistics. They are the key to helping agencies identify criminals and reduce gun violence. The LeadsOnline advanced training, consulting, and support services ensure that their products are protected and up to date, and that their personnel are trained and get the recognition they deserve.

SafeGuard–Expert Technical Support & Equipment Protection Services

The LeadsOnline SafeGuard services ensure timely expert technical support, flexible hardware coverage, and regular software updates so that agencies can focus on their job - keeping their communities safe.

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Solution-as-a-Service (Hardware + Software)

Discover unparalleled access to the foremost ballistic identification technology—now through a subscription service model. LeadsOnline presents an economical and flexible choice, delivering cutting-edge IBIS technology on an annual subscription basis. This model serves as a practical substitute to outright equipment investments, ensuring the uppermost tier of ballistic identification solutions is readily available and more attainable than ever.

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Learning Services

The LeadsOnline learning services ensures that your Ballistic Solutions yield exceptional outcomes, bringing value to an agency's team and department. The LeadsOnline training division provides a wide range of learning services, including remote coaching as well as e-Learning modules designed to familiarize users with the newest product functionalities.

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Custom Professional Services

Forensic and law enforcement professionals are faced with a wide spectrum of technical and operational challenges. The LeadsOnline professional services help agencies ensure that their forensic equipment is running efficiently, that their technical personnel are proficient and up to date, and that their firearm forensic and intelligence programs are optimized and well managed.

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Get in Touch to Empower Your Investigations

Reach out to learn how LeadsOnline can help your agency solve cases faster and enhance community safety. 

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Fill out our form
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LeadsOnline receives your request
A member of the LeadsOnline team responsible for your area and region receives your request.
3
Following up
The LeadsOnline member contacts you with the right information regarding your request.

Get in Touch

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