Services & Support
LeadsOnline’s ballistic solutions are key to helping law enforcement agencies across the world identify criminals and reduce gun violence. In addition to industry-leading products, we also provide services and support to ensure equipment is up-to-date and functioning properly.
Solution-as-a-Service
IBIS ballistic identification technology is now delivered via a solution-as-a-service (SolaaS) model for an annual fee, making it more accessible and affordable. This simplified purchase model includes the state-of-the-art IBIS hardware and software, training, installation, 24/7 customer support, ongoing monitoring, and hardware refreshes for optimal operation.
Learning Services
LeadsOnline provides a wide range of learning services to ensure customers understand how to properly operate ballistic equipment. From onsite training and remote coaching to always-on e-learning, you’ll have access to the learning services you need to familiarize your agency’s IBIS users with the latest features and functions.
Custom Professional Services
LeadsOnline’s custom professional services help agencies ensure that their ballistic equipment is running efficiently. Our wide array of custom services will help your agency optimize its firearm forensic and intelligence programs and keep technical personnel up to date.
Advance Your Cases Faster
Let’s talk about your agency’s investigative technology needs. Get in touch today to explore LeadsOnline’s data, analysis and ballistic solutions, so you can advance more investigations faster and enhance community safety.
This is what getting in touch looks like:
1
Form submitted
Please complete the form, providing all the requested information.
2
Request processed
The LeadsOnline team member responsible for your corner of the world receives your request.
3
Follow-up occurs
The LeadsOnline team member contacts you to provide the information you requested and/or schedule some time to talk.
