Careers at LeadsOnline: Join Our Growing Team

Who We Are

The “Leads” in LeadsOnline refers to investigate leads, the information law enforcement uses to catch criminals. We provide data, analysis and ballistic tools that help investigators across the world advance more cases faster.

Since 2000, we’ve been developing investigative technologies and we acquired some other companies and their solutions along the way to build a comprehensive crime-fighting platform. We started in Texas, but now we have offices around the globe and we’ve grown the team to hundreds of people.

Team members are challenged to contribute, to be excellent in their roles and they have access to technical and functional training for ongoing professional development. We love what we do and that’s the vibe our customers, partners and visitors pick up on immediately.

It’s serious business, being a provider of mission-critical technology to law enforcement. And we’ll continue to grow to help our users and their agencies all over the world.

Does This Sound Like You?

Our clients expect us to hire the very best. Here's what we look for in LeadsOnline team members.

Join Our Team

Purpose-Driven

You want to serve, to be a part of something special that contributes to something bigger than yourself – peace and justice.

Engaged

You bring "it" every day. Your energy, your ideas, your desire to learn, and your smile.

Skilled

You are smart enough and have the skills to succeed in the role and support the larger mission.

Courageous

We serve courageous people, so you must be courageous. You aren't afraid to try and fail because you know you'll get better every time and the team needs you.

Our Interview Process

What to expect when you decide to pursue employment with LeadsOnline.

Apply

Be sure to include a current resume and your contact information.

Review

Our People Operations Team will review your application and reach out if they think you could be you're a good fit.

Screening

This phase includes video interviews and culture and technical assessments.

Evaluation

You’ll interview in person with the hiring manager and other members of that particular department.

Offer

The hiring manager will extend a verbal offer and then put it in writing.

"I like working for LeadsOnline because of the leadership and opportunities for personal growth. We help law enforcement solve cases, and we're innovating what can be a very archaic process. It's challenging, so the work is rewarding. 'Winning' isn't just about the sale, it's knowing you've empowered an agency with a tool for fighting evil.

Personally, I've grown in my gifts and have become more confident as I've attacked the things that used to make me uncomfortable, like public speaking for example."

Chris

Account Executive, LeadsOnline

"A friend of mine works at LeadsOnline and would not stop talking about how much he liked his job. I've always been a bit of a law-and-order nerd (probably from marathons with my grandpa), so the law enforcement aspect appealed to me. Three years later and I'm still loving it.

I've had the opportunity to dip my toes in lots of different areas, like helping produce training materials and directly helping to train new hires. My problem solving skills have also improved because every call on the support team is something different. If there's something I'm interested in doing or helping with, I'll be given every opportunity to grow in that area."

Emma

Client Support Specialist, LeadsOnline

"Leads has taught me that you can enjoy a job for more than just the money. I've learned to enjoy providing value to others around me, at work and at home. I've learned to be a good father and how to commit to something bigger than myself.

LeadsOnline has provided me with opportunities to grow as a professional while allowing me to provide the same growth to others. I enjoy the fact that I get to use my knowledge to carve out a path for myself here at Leads."

Sam

Accounts Receivable Specialist, LeadsOnline

"If I am not working in law enforcement the next best thing is to work with our law enforcement agencies to catch crooks. I believe that our service to law enforcement over the years has really helped improve the communities that we live in. The mission resonates with me completely."

Krista

Client Support Specialist, SME, LeadsOnline

"After retiring from law enforcement, I felt like I had lost my identity. LeadsOnline has taught me that there is life after law enforcement and I still get the satisfaction of serving and helping my fellow brothers and sisters fight crime. This is exactly what I needed! I have felt at home since day one here."

Louie

Account Manager, LeadsOnline

"I always knew I wanted to be involved in the criminal justice field, but knew I wasn't cut out to be boots-on-the-ground law enforcement. Leads gives me the ability to work alongside of law enforcement to help them advance cases and bring justice to victims. I love playing "detective" every day. It's my way of showing gratitude for the hard work our clients do to serve their community daily."

Nicole

Director of Account Management, LeadsOnline

"Why LeadsOnline? Simply put - we want to help the good guys."

"I enjoy that we are from different backgrounds, ages and we all get along well. Striving to always do our best and lots of laughter are main component in our relationships."

Sandra

Client Support Specialist, LeadsOnline

"Working at Leads is one of the best choices I have ever made in my career. I absolutely love this place and the people I work with. Not only do we get to serve our friends in blue, but we get to have a lot of fun doing it. We work really hard and play really hard too. It is the perfect balance of fulfillment, accomplishment, reward, and fun. It also doesn't hurt that we have the best investigative tools in the market. #facts"

Brittany

Account Executive, LeadsOnline

"Why LeadsOnline? I get to be a geek, building software, and make the world a better place at the same time! LeadsOnline provides me with the tools and resources I need to be the best I can be, both on the job and at home with my family."

John

Software Development Lead, LeadsOnline

"I am passionate about helping law enforcement departments do what they do best: catch the bad guys. I believe that technology and data can play a vital role in helping law enforcement close cases more quickly and efficiently, even when they are facing staffing shortages. But what really sets LeadsOnline apart is our people. We have a team of dedicated and passionate professionals who are committed to helping law enforcement in any way they can. I am truly inspired by their work ethic and their commitment to making our communities safer. Every day, I come to work knowing that I am part of something bigger than myself. I am proud to be a part of LeadsOnline, and I am honored to support law enforcement departments across the country."

Brandon

Chief Product Officer, LeadsOnline

"LeadsOnline makes my work feel like it serves a purpose. It's an honor to serve and support Law Enforcement daily."

Lauren

Account Manager, LeadsOnline

"I've made some of the best of friends here at work. The Support Team has each other's backs. We all care about taking care of our clients and doing it well, and are always willing to help each other when needed. We also hang out outside of work which has been a blast!"

Lindsey

Client Support Specialist, LeadsOnline

"Culture and Meaning in work are important to me. LeadsOnline has both. I could tell by my first call with Alex (CEO) that this was a different kind of "corporate company" that was solidified by follow up interviews with our leaders and now working here. High Character. Strong Culture. Meaningful work is also important to me. Being able to leave at the end of the day and know that what I just did helped advance the customer, company and even my own goals is where I find meaning. LO does just that.

Will

Chief of Staff, LeadsOnline

"My favorite part about LeadsOnline's culture is the genuine enthusiasm everyone shares for our investigative platform. It's invigorating to be surrounded by colleagues who wholeheartedly believe in the impact of our daily work on law enforcement and society. There's a strong sense of assurance and satisfaction in what we do. Our culture thrives on innovation and embraces change, fostering an environment where new ideas are welcomed and explored."

Hannah

Sales Manager, LeadsOnline

"Working here has taught me to believe in myself. Entering my very first “big girl job” straight out of college, I was unsure of myself and my abilities. The people I work with at LeadsOnline are so encouraging; they remind me every day how smart and capable they think I am. I’ve been given countless opportunities here to dive headfirst into projects that have pushed me out of my comfort zone and shown me that I am capable of much more than I was giving myself credit for."